Legal
Privacy notice
How we look after your personal information. Last updated November 2026.
Who we are
Café & Laundrette, with branches at 3 Eastover, Bridgwater TA6 5AG and 58 East Reach, Taunton TA1 3EZ, is responsible for the personal information you give us through this website, by phone, by WhatsApp or in our shops. You can contact us on +44 7411 778288.
What we collect
- Your name and phone number
- Your email address, if you give it to us
- Your postcode and address, if you ask for a collection
- Details of your booking or enquiry, such as the branch, the items and the day you’d like
Why we use it
We only use your information to arrange and carry out your booking, reply to your message, send you a quote, and let you know when your laundry is ready. We do this because you asked us to provide a service (contract), or because we have a legitimate interest in replying to your enquiry.
We don’t sell your information, and we don’t send marketing messages unless you ask us to.
Who we share it with
We only share your information with the companies that help us run this website and our forms (for example our website host), and only as much as they need. If you choose to contact us on WhatsApp, WhatsApp’s own privacy policy also applies.
How long we keep it
We keep booking and enquiry details only for as long as we need them to provide the service and keep simple business records, then we delete them.
Your rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Just call or message us. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Website enquiries
When you send a form, your enquiry is stored privately in WordPress for the site administrators and a notification is sent using the website’s configured email service. Your details are used to handle your request. The confirmation page may temporarily show your submitted details using this browser’s session storage.